QLD Psychological Injury Lawyers for Mental Health Claims

Our psychological injury lawyers provide mental health compensation legal advice when you have suffered a psychological injury due to another person or party’s negligence. In this situation, you may be entitled to make a psychological injury compensation claim for a recognised mental illness, such as:

Free Advice for Mental Health Compensation

In Queensland, you may also be eligible to claim workers’ compensation for work-related psychological injuries.

Splatt’s personal injury lawyers offer a free consultation and legal advice for mental health claims on a 100% no-win, no-fee basis. Pay when you win and zero if you lose. It’s free to be sure.  Call 1800 700 125

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Can I Make a Psychological Injury Claim?

In Australia, a psychological injury claim can cover emotional, cognitive, and behavioural symptoms caused by work-related incidents, and typically requires a formal diagnosis from a qualified mental health professional.

You could have the right to seek compensation under the Queensland Workers’ Compensation and Rehabilitation Act 2003 (or other personal injury laws) when you suffer a mental health injury because another person or party failed to keep you safe.

  • However, mental injuries can also be associated with a physical injury from a motor vehicle collision or accident in a public place.
  • In some cases, you may also be eligible to claim if your work duties caused the escalation of a pre-existing psychological illness.

Key Points

Common claimable mental health conditions include depression, anxiety, stress, nervous shock, post-traumatic stress disorder (PTSD), and social anxiety disorder.

  • In some cases, you can be eligible to claim if your work duties caused the escalation of a pre-existing psychological illness.
  • Mental injuries can be associated with a physical injury from a motor vehicle collision or accident in a public place.
  • You will not be eligible if your condition was caused by events that are considered usual for your role or for reasonable management action

Experienced Workers' Compensation Lawyers

Expert lawyers can explain your eligibility to seek compensation and the claims process.

Claiming Compensation for Mental Health Issues

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Mental health claims generally fall into categories such as workers’ compensation, disability/income protection, and public healthcare or insurance.

In Queensland, a range of mental health injuries can be eligible for a compensation claim. Some common claimable psychological conditions include the following:

PTSD (Post Traumatic Stress Disorder)

PTSD is typically triggered by observing a traumatic event or series of incidents for an extended period.

 PTSD claim lawyers

Psychological injury claims often arise from ongoing pressure, traumatic events, or unlawful behaviour in the workplace, and can include conditions like PTSD and depression.

  • In Queensland, you could claim workers’ compensation when you suffer a new or worsened work-related mental injury.
  • To qualify for workers’ compensation for a mental health condition, the injury must be diagnosed by a medical practitioner and predominantly caused by the claimant’s employment.
  • However, it can be challenging for injured workers to get benefits approved by the state workers’ compensation authority.

Workers’ compensation lawyers can explain how it works.

Work injuries include both physical injuries and mental health conditions. They can be caused by:

  • Bullying, harassment and intimidation
  • Working dangerously long hours
  • Unreasonable management action
  • Being overworked
  • Intimidation

Personal injury lawyers can explain your right to claim work injury damages.

You can experience emotional distress when recovering from a personal injury, or it can originate from undesirable behaviour like workplace bullying.

You could claim compensation for emotional distress when you suffer mental harm due to someone else’s duty of care failure. To have a successful claim, the injured party must show that:

  • The other party had reckless disregard for your welfare and
  • You suffered physical or mental damage as a result

When your mental illness prevents you from working again in your regular occupation, you could be eligible to claim a lump sum TPD insurance payout through your superannuation.

Note: For personal insurance claims, it doesn’t matter how your injury was acquired.

More about TPD claims

You could be eligible to receive permanent impairment compensation under your state’s workers’ compensation system (according to WorkCover QLD). In that case, you would have a medical assessment with an independent medical examiner

  • This independent medical assessment would establish the extent of a permanent disability and determine the amount of a lump-sum offer.
  • There is no minimum whole-person impairment rating required to qualify for a lump-sum payout.
  • However, the impairment rating can determine whether the claimant receives either a permanent impairment payout or both a WorkCover settlement and common-law damages.

100% No Win, No Fee Mental Injury Lawyers

  • You may be unable to work when diagnosed with a mental injury, which means the cost of advice from a personal injury lawyer is out of reach.
  • Splatt Lawyers offers a 100% no-win, no-pay, no-risk guarantee. All eligible mental injury patients can access support with no upfront or ongoing legal fees.
  • We cover all outlays and expenses until settlement. Pay for a win and nothing if you lose. It’s free to know where you stand. Call 1800 700 125

Common Law Claims for a Mental Injury

When your psychological disorder is due to another party or person’s full or partial negligence, you could have the right to make a common law claim. In this case, you are suing the at-fault party’s insurance company for damages.

For example, when your employer causes you mental harm, you sue the QLD workers’ compensation insurer.

Psychological injuries can have the same level of severity and impact on individuals as physical injuries. The amount of your mental illness compensation will depend on.

  1. Your type of psychological injury
  2. The severity of your mental illness
  3. How long it will take to recover

Under the QLD Work Health and Safety Act 2011 (WHS Act), everyone has the legal right to a healthy and safe workplace. If you have a workplace injury that has damaged your mental well-being (i.e. your work was a significant contributing factor), you could claim workers’ compensation.

The success of workers’ compensation claims for work-related mental injury relies on linking your mental damage with your occupation (either fully or partly). Your job-related injury could have influenced your behaviours, emotions, feelings and thinking and been expressed as either:

  • Post-traumatic stress
  • Severe depression
  • Suicidal thoughts
  • Considerable anxiety

Actions and events that can lead to mental health problems include the following:

  • Workplace bullying
  • Workplace harassment
  • Discrimination or vilification
  • Unreasonable workplace management
  • Witnessing a single traumatic event

Mental health claims are formal requests made by an insured individual or their healthcare provider to an insurance company for payment or reimbursement of mental health services.

Proving a psychological injury case is typically more difficult than a physical one, as the medical condition is not visible. That’s why you will need the following:

  • Strong medical evidence, starting with a formal diagnosis from a general practitioner, psychologist, or psychiatrist.
  • Medical reports from an independent medical examiner
  • For workers’ compensation claims, you will also need a Certificate of Capacity
  • A copy of your mental health care plan and treatment notes
  • Hospital records

What is Considered a Mental Injury?

According to WorkCover QLD, a mental injury (also called ‘psychiatric’ or ‘psychological’ injuries) is any illness or medical condition that changes your feelings, thoughts or behaviours, disrupting your daily life and work duties. Common examples include conditions such as:

  • Mild to severe depression and anxiety
  • Post-traumatic stress disorder (PTSD)
  • Bipolar disorder, schizophrenia
  • Adjustment disorder or social anxiety disorder

Mental health injuries can be triggered by a traumatic event, a catastrophic accident or other stressful situation or associated with a physical injury.

For WorkCover claims, a “mental injury” is defined by the Workers’ Compensation and Rehabilitation Act 2003 as a recognised psychological dysfunction that causes behavioural or cognitive issues. They are often diagnosed by a GP or other medical practitioner, such as a psychiatrist or psychologist.

Infographic showing examples of claimable mental health conditions

Successful Psychological Injury Claim Process

Understanding the legal process of a psychological injury claim in Australia could help you have a successful outcome.

Immediate help from a medical practitioner: This step will establish a formal diagnosis and a treatment plan. Early support can also support your recovery and provide evidence for a WorkCover claim (or other compensation claim).

A general practitioner (GP) can also prepare a Mental Health Care Plan, which you will likely need to access treatment rebates through Medicare.

Report the injury to your employer and the relevant workers’ compensation authority for your state (for WorkCover claims). Otherwise, lodge an accident report with the public liability or CTP insurer.

Insurers may use “utilisation reviews” to audit clinical notes and assess the necessity of ongoing therapy.

Collect medical evidence to support your case. Claimants should also keep detailed incident reports and witness statements related to their medical condition, as these documents can help support a mental health claim.

Get legal advice: Experienced psychological injury lawyers regularly deal with insurance companies and know what it takes to prove a case and achieve a successful outcome.

Lodge a claim form with all the relevant documents, including a statement of damages.

Receive a settlement or challenge a rejected case with court proceedings. Most claims are resolved through mediation.

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How Much Compensation for a Mental Health Claim?

How much you can seek in lump sum compensation depends on the type of personal injury claim and your unique circumstances, including the following:

  1. The severity of your mental disorder and its impact on your life
  2. How your injury occurred and the likelihood of a full recovery
  3. If you have a new psychiatric condition or escalation of a previous injury
  4. The type of personal injury claim or insurance claim

Most people can qualify for more than one psychological injury claim, including:

  • Workers’ compensation payments: QLD WorkCover provides weekly payments that partially replace lost wages.
  • Medical expenses: Reimbursement of reasonable costs for medical care (related to your illness).
  • Permanent impairment compensation: you could get a lump sum compensation payout for a recognised workplace injury.
  • Common law damages claim: You could be eligible to make a common law claim for psychological dysfunction and receive a lump sum amount that covers past and future losses.
  • Permanent disability payout: You could get a total and permanent disability payout through a super fund.

A free case review with our psychological injury lawyers can assess how your circumstances impact the resolution of a compensation claim. Call 1800 700 125

Average Psychological Injury Payouts QLD

  1. Common Law Claim: According to QLD workers’ compensation scheme statistics 2022-2023, the average lump sum payment for a psychological injury common law settlement was approximately $68,000.

  2. Whole Person Impairment Claim: In Queensland, lump sum payments for psychological injury do not require a minimum permanent impairment rating. For successful workers’ compensation claims, whole-person impairment lump sum payouts range between approximately $57,000 and $631,000

  3. Mental Injury TPD Claims: You make a TPD claim for mental injuries when you can’t work again in your usual occupation. A successful TPD lump sum payment in Australia ranges from $50,000 to $500,000. Some people with multiple superannuation accounts can make more than one claim for the same mental health condition,

Strict Time Limits for Mental Injury Claims

  • In Australia, time limits for filing a psychological injury claim can vary by state and type of case, so you should seek legal advice promptly to avoid missing deadlines.
  • A mental health compensation lawyer can explain the time limits that apply to your circumstances.
Type of Claim
Lodgement Deadline
Common Law Claim
Within 3 years of the incident giving rise to the claim (with some rare exceptions)
Workers’ compensation claim
8 days to report the injury, 6 months to lodge WorkCover claim, 3 years for common law damages
Road accident claim
9 months to lodge CTP claim form, 3 years for personal injury compensation. Much shorter deadline if other driver is unknown/unidentified.
Public liability claims
Within 3 years of the accident date
Permanent Disability Insurance Claims
Generally, no time limit to lodge a claim through a superannuation fund
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Legal Advice for a Mental Health Claim

A claim for psychological or mental injury damages is based on a diagnosed disorder caused by the negligence of others. In this situation, a personal injury lawyer explains how to establish liability for your financial loss. They assist you in proving psychological injury and identifying who was at fault.

Splatt Lawyers’ mental health compensation team explains your rights and entitlements in plain English. It’s free to be sure. Call 1800 700 125

Mental Health Support Services Australia

There are several mental health support services available to those living with a mental injury. You could access support for your recovery via your case manager or your Nominated Treating Doctor (NTD).

  • If you are experiencing emotional distress or don’t think you can keep yourself safe, there are specialised mental health teams for immediate assistance.
  • For example, you can contact emergency services by calling 000 or going to your nearest emergency room.
  • Beyond Blue: Offers 24/7 web chat support for mental health concerns.
  • MensLine Australia: Provides phone and online counselling, including video chat by appointment, specifically tailored for men.
  • Suicide Call Back Service: Offers phone and online counselling available around the clock, including video chat appointments.
  • 13YARN: A 24/7 crisis support service for Aboriginal and Torres Strait Islander peoples.
  • 1800 RESPECT: National service providing 24/7 counselling, information, and support for domestic, family, and sexual violence counselling.

Psychological Injury Lawyers Near Me

Our personal injury lawyers can explain your rights and eligibility to claim lump sum compensation for a mental illness caused by the negligence of others, from ten QLD-wide locations.

Mental Health Compensation FAQs

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Can you be compensated for workplace psychological injuries?

You can make a work injury damages claim for a workplace psychological injury when your job significantly contributes to your mental disorder.

  • Hence, you can be eligible to claim when you acquire a new condition, or when your job worsens an existing illness.
  • This includes ailments like PTSD, depression and anxiety, as well as work-induced stress, burnout and emotional trauma. 
  • Experienced workers’ compensation lawyers understand how it works.

The time it takes to settle a common law claim for a mental illness on the case’s complexity and, often, the settlement size.

  • Large payouts often take several years as they are more likely to face challenges from the insurer, which will typically try to delay payment as long as possible. 
  • A settlement also takes longer when multiple parties are liable for an injury or when they dispute liability.
  • Simple cases can resolve between 9 and 18 months.

In Australia, the average compensation payout for psychological injury claims can range from $50,000 to $500,000, depending on the severity of the condition and the type of claim made.

In Australia, a significant contributing factor to psychological injuries can be workplace bullying, which is associated with anxiety, depression, and other mental health disorders.

More about bullying claims

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