The claims process can often seem illogical and confusing to people who are not familiar with the various systems that operate in Queensland and New South Wales. It is for that reason that we advise that you should click contact us so that we may advise you as to the best course of action.
Generally, the claim process is initiated by lodging of a notice of claim form, of which there are several types depending upon the type of accident, i.e. WorkCover / work related, road accident / motor vehicle, public liability or medical negligence.
It is necessary for the injured party to lodge the correct notice of claim with the relevant insurer / correct defendant within the time frames stipulated by the particular act governing the action. Furthermore it is necessary that the claim form be deemed a complying claim form within the time limits.
It is often necessary that a medical certificate from your doctor accompany the notice of claim. Once the notice of claim form has been deemed ‘compliant’ the action will be governed by the relevant provisions of the applicable legislation pursuant to which the notice of claim has been served.
For assistance in drafting a notice of claim or to seek further advice regarding making a claim please fill in our enquiry form or call the Accident Compensation Advice helpline on 1800 700 125 for free legal advice.